Wednesday Program Descriptions

SEPT. 25, 2019

10:30 a.m. – 12:00 p.m. | Welcome to the 2019 OLC Convention and Expo

Opening Session — More to My Story
Room 232-233

Khan photo

Hena Khan

Hena Khan is a Pakistani-American Muslim who was born and raised in Maryland. Khan loved escaping into books at her local public library, but she never saw herself reflected in the stories she read. After becoming a mom, Khan decided she would be that voice — introducing her faith and culture to young readers everywhere. Her book Amina’s Voice was named the Best Book of 2017 by the Washington Post and NPR. Her latest release, Under My Hijab celebrates women who wear the traditional head covering while teaching readers about the practice. Khan’s other books include Power ForwardOn PointBounce BackIt’s Ramadan, Curious GeorgeGolden Domes and Silver Lanterns, and The Night of the Moon. During this opening session, Khan will discuss the power of story to transform and elevate us all. She will share her personal experience as a Pakistani-American Muslim author writing characters who resemble her for a mainstream audience, including her journey to publication, issues around inclusion and representation, and her hopes for the future of children’s literature.

 

12:15 – 1:45 p.m. | OLC Awards and Honors Luncheon
(pre-registration required/additional $40 fee)
Room 263-264
Join us as we recognize the extraordinary people and organizations that make Ohio libraries great! Meet the 2019 OLC Awards and Honors recipients and be inspired by their outstanding achievements.


12:15 – 1:15 p.m. | Professional Development Sessions

Fine Free is Overdue
12:15 – 1:15 p.m.
Room 250
Track: Leading Libraries
Presenters: Ty Alan Emerson, Cleveland Heights-University Heights Public Library (CHUH)

What is the benefit of charging a customer ten cents a day for an overdue book? Are the difficult conversations at the circulation desk actually worth the money? What is the ultimate cost to the best customers of the library? Can the library effectively protect the collection while extending access? On Jan. 1, 2018, CHUH Public Library ceased assigning overdue fines for our material. This presentation will detail the philosophical and policy driven conversations that lead to this decision. It will follow the launch of the program, the community response, the impact on circulation and the amount of customers going to collections, and the end of the year financial impact on the library.

Core Competency: Strategic Planning
Sponsor: Management and Administration Division

 

Minute Mentorship
12:15 – 1:15 p.m.
Room 251
Track: Developing Yourself
Presenter: Allison Knight, MidPointe Library System

Join the Professional Development Committee for a speed-networking breakout session! We will have seasoned library professionals from across disciplines available for minute mentorship sessions with newer library employees. Come, make a connection, and ask any questions you have as you think about moving ahead in your career. Standard questions will be provided to get the conversations started.

Core Competency: Leadership
Sponsor: Professional Development Committee

 

Ohio Legal Help: New Online Resource for Legal Information
12:15 – 1:15 p.m.
Room 252
Track: Programming and Information Services
Presenter: Susan Choe and Rachel Harris, Ohio Legal Assistance Foundation

Do your patrons need reliable, easy-to-understand legal information, help finding local legal assistance, or legal forms? Ohio Legal Help is a new online resource with material vetted by attorneys and guided by authoritative organizations including the Supreme Court of Ohio, the Ohio Legal Assistance Foundation, and the Ohio Library Council. It has a user-friendly guided process to help patrons find the information and forms they need. In this session, you will learn how this resource can help your patrons address their legal problems.

Core Competency: Reference
Sponsor: Reference and Information Services Division

 

A “Win-Win-Win” Partnership: Mentor Public Library and Mentor Schools
12:15 – 1:15 p.m.
Room 236
Track: Youth Services
Presenter: Ariel Johnson, Mentor Public Library

In 2018, Mentor Public Library and Mentor Public Schools collaborated to allow community access to The HUB—the local high school’s newly renovated library and its state-of-the-art makerspace. This unique partnership sees Mentor Public Library staff members operating the space and equipment after school, functioning much like any other branch library. Opening The HUB to the public has not only given students a safe place to study or hang out after school, but it has also allowed the library to utilize resources already in existence to expand services without using the vast amounts of time and money that would have otherwise been required to develop these services from scratch. This partnership is a textbook example of a “Win-Win-Win” scenario, with every party involved—the school, the library, and (most importantly!) the community—reaping considerable benefits.

Core Competency: Collaboration
Sponsor: Management and Administration Division

 

2:00 – 3:00 p.m. | Professional Development Sessions

Somehow I Manage
2:00 – 3:00 p.m.
Room 236
Track: Leading Libraries
Presenters: Jen Farrell, Huron County Community Library; Sam Snodgrass, Wadsworth Public Library

Managing a library is hard. With the weight of the world on your shoulders, sometimes every decision can turn into an agonizing choice with no clear answer. Never fear! Sam Snodgrass and Jen Farrell are here to help with over 10 years combined management experience. This program is designed to shine a light on library management, help build a playbook of what to expect, and how to handle various issues especially for smaller rural libraries where management duties range from changing light bulbs to strategic plans. Libraries come in a variety of sizes and managing one can’t be a one size fits all solution. How many hats is too many? What do I delegate? How do I inspire my staff to excel and take pride in their work? From horses stuck on a hitching post to dealing with the opioid epidemic, there’s no problem too trivial or too daunting that we can’t walk you through and help you with a little advice.

Core Competency: Leadership
Sponsor: Children’s Services Division

 

Finding Maggie Boylan: Creating a Fictional Account of the Opioid Epidemic
2:00 – 3:00 p.m.
Room 234
Track: Author Spotlight
Presenters: Michael Henson

Cincinnati author Michael Henson will discuss the genesis of his award-winning collection of linked short stories, Maggie Boylan. After reading a selection from the work, Henson will describe how his experiences as a community organizer and substance abuse counselor led to the writing of the work which one reviewer described as “devastating…easily the best fictional account of the widespread meth and Oxy wreckage in Appalachia since Daniel Woodrell’s “Winter’s Bone.” Set in rural Appalachia Ohio, this novel-in-stories tells of a woman’s search for her own peculiar kind of redemption. Henson will discuss how writers must strive to tell hard truths that leave the essential dignity of their characters intact.

Core Competency: Readers’ Advisory
Sponsor: Program Committee

 

Generational Thinking: Why Age Stereotypes Hurt Your Team
2:00 – 3:00 p.m.
Room 235
Track: Developing Yourself
Presenter: Misty Alvaro, Upper Arlington Public Library

Nobody likes to be put in a proverbial box, but grouping people can be easy. There is a growing body of quantitative research showing that generational learning styles are not applicable to real-life situations. Patterns of historical experience have been twisted into false tools for teaching, managing, and communicating with individual staff members. Explore how marketing strategies have bled into everyday interactions and how ageism has been hidden inside widely-used categories. We will work through our preconceptions together and identify inclusive approaches to building effective teams.

Core Competency: Communication
Sponsor: Program Committee

 

Thinking Beyond Books: A Practical Approach to Unusual Items
2:00 – 3:00 p.m.
Room 250
Track: Collections
Presenters: Arielle Harbauer, Adam Marier, Linda Rutz, Way Public Library

The Way Public Library has a robust selection of unusual items that spans everything from sports equipment to musical instruments to home tools and board games. This special collection began small with some donated cake pans, but has grown in size and popularity to become one of the most requested collections at the library. In this session Adam Marier, the collection curator, will cover how the collection began, how it has evolved and how they manage its growth. He will be joined by Linda Rutz, Way’s Head of Technical Services, and Arielle Harbauer, Beyond Books Circulation Specialist, who will answer questions specific to their roles in developing and maintaining the collection and its daily upkeep. They will discuss successes (and failures) of the program in an straightforward, open way that will empower others to try unusual items at their own libraries. Bring your questions for the team who has practical advice for creating a collection that will reflect both your community and your library’s values. They have done it, so can you!

Core Competency: Collection Management
Sponsor: Technical Services Division

 

Listen, Speak, and Share: Engage Your Community with Storytelling
2:00 – 3:00 p.m.
Room 251
Track: Community Engagement
Presenters: Julie Bursten and Tim Hagen, Toledo Lucas County Public Library

Are you looking for a way to engage your community through the art of sharing stories? Then look no further than Storybox, a unique and decidedly low-tech program aimed at encouraging local organizations and individuals, your library’s patrons and larger community, to meet one another through simple, straightforward discussion sessions. Through events that are moderated by staff and based on talking prompts that emphasize one’s roots (family, memories, traditions, and community), discover how a library can take a leading position in shaping community dialogue by providing opportunities for the public to explore and identify what similarities and commonalities unite, instead of divide, them. During this session, you will learn about this pilot program hosted by the Toledo Lucas County Public Library and how, through Storybox, a library can share its story while welcoming, supporting, and curating the stories of others.

Core Competency: Library Advocacy
Sponsor: Adult Services Division

 

From Elevator Speech to Front Page News
2:00 – 3:00 p.m.
Room 237
Track: Public Relations
Presenters: Molly Calhoun and Megan Kovalaske Grimm, Tuscarawas County Public Library System

Learn how to identify your brand’s strengths and how to make sure your community knows them, too. During this session, you will learn how to identify engaging customer stories and use them to inform the public about your services in a way that doesn’t shout “Look at Me!” Create a value-based elevator speech to promote your services and learn to let your customers tell your story to the community.

Core Competency: Marketing
Sponsor: Program Committee

 

Starting a Veterans Project in Your Community
2:00 – 3:00 p.m.
Room 238
Track: Programming and Information Services
Presenter: Doug Stout, Licking County Library

If you are looking for a project that reaches a wide audience and attracts a lot of attention in your community, you may want to consider gathering and preserving the experiences of local veterans.  Doug Stout, Veterans Project Coordinator, Licking County Library, will explain how he made it his mission to archive the personal stories, service records, letters, and pictures of Licking County’s veterans.  Since 2014, 4,000 plus veterans and more than 30,000 digital records have been added to the library’s online database which serves as a time capsule and a memorial of Licking County’s contributions to America’s wars.  The response from the community has been tremendous, reaching people who had never been to the library before and garnering the attention of local civic groups and news media.  During this session, you will learn how to start a project like this in your community, no matter the size or budget of your library.

Core Competency: Programming
Sponsor: Program Committee

 

Stories for Change: Reshaping the Narrative of American Muslims
2:00 – 3:00 p.m.
Room 252
Track: Readers’ Advisory
Presenter: Hena Khan, Author and Convention and Expo Keynote

How do we approach stories about American Muslims and build collections that serve to be inclusive and representative, while building compassion, tolerance and understanding? Hena will examine how children’s literature representing American Muslims, including her own work, reflects the evolution of diverse books, such as moving beyond instructional books and stories focused on “otherness,” pain, or oppression toward universal themes like growing up, love, friendship, and family.

Core Competency: Community Awareness
Sponsor: Diversity Awareness and Resources Committee

 

Using Passive Programs to Engage Teen Patrons (Un-Program)
2:00 – 3:00 p.m.
Room 231
Track: Youth Services
Presenters: Sarah Rosenberger, Cleveland Heights-University Heights Public Library; Kristin Wilson, Loudonville Public Library

Once teens are in your building, how do you keep them engaged with the space and the staff? Passive programs, or ongoing programs that require little in the way of staff supervision, are easy and cost-effective, but can make a big impact. During this un-program, we will share examples of fun passive programs for teens and will ask participants to share what passive programs have worked well for them.

Core Competency: Programming
Sponsor: Teen Services Division

3:15 – 4:00 p.m. | LIBChat Descriptions
Room 232-233

  1. From Shelver to Hall of Fame Librarian in Only 39 Years!
  2. Epicurean Librarians and Stoics in the Stacks
  3. Service in a Support Role
  4. Choosing to Spark Instead of Burning Out

4:15 – 5:15 p.m. | Professional Development Sessions

Ask HR: Time to Ask All Your Nagging HR Questions
4:15 – 5:15 p.m.
Room 236
Track: Leading Libraries
Presenter: Cheryl Kuonen, Mentor Public Library

Have you ever uttered words to another staff member or prospective employee and then thought to yourself “Was that even legal to ask or say?” Yes, we’ve all been there a time or two. In the world of human resources and personnel management, we all must be careful regarding what we can and cannot say to employees. From the seasoned HR staffer or library director to the new manager, this fun, informative session will give you insight into what is allowable and not allowable in the HR world. Cheryl will cover topics such as interview questions, disciplinary action and termination, Americans with Disabilities Act, Family Medical Leave Act and the Fair Labors Standard Act just to name a few. You’ll leave with a new understanding of employment law along with resources to help you find the answers to all your nagging HR questions!

Core Competency: Organizational Skills
Sponsor: Human Resources and Trainer Division

 

History-Inspired Fiction: How Fiction Brings History to Life (and Draws Readers)
4:15 – 5:15 p.m.
Room 231
Track: Author Spotlight
Presenter: Jess Montgomery

As author of The Widows, inspired by Ohio’s true first female sheriff in 1925, I will share how I created the characters, world, setting and plot of this literary historical mystery published by Minotaur Books. I will share my insights into the appeal of novels inspired by real history and people, drawing upon not only my own novel, but on other examples of popular novels in this vein.

Core Competency: Readers’ Advisory
Sponsor: Program Committee

 

Boundaries and Self-Care for the Caring Librarian (Un-Program)
4:15 – 5:15 p.m.
Room 250
Track: Developing Yourself
Presenters: Sarah Deisler, Akron-Summit County Public Library; Caitlynn Melick, Muskingum County Library System

Do you find it hard to concentrate and be productive? Have you become irritable with colleagues and customers? Do you find yourself worrying about your regular customers long after you’ve clocked out for the day? If you’ve answered “Yes” to any of these questions, it’s time to take a step back and evaluate how you are supporting your own well being. During this session, you will explore long and short term methods for avoiding burnout, retaining energy, and setting boundaries to improve your health and happiness at work.

Core Competency: Customer Service
Sponsor: HR and Trainer Development Division

 

The Evolution of E-Resources: Sustainable Selection and Access Issues  (Un-Program)
4:15 – 5:15 p.m.
Room 234
Track: Collections
Presenters: Shelly Miller and Heidi Beke-Harrigan, OhioNET; Amy Fry, Bowling Green State University Libraries; Erica Cherup, Columbus Metropolitan Library

Providing equitable access to usefully organized, appropriate, and authoritative resources for the communities we serve is a core value of librarianship.  In the 21st Century, however, the processes we use to achieve those goals are incredibly complex and fraught with potential pitfalls, especially for the folks working in collection development and technical services. As more and more of our materials budgets are tied to subscription e-resources, the content we provide to our communities is licensed to us rather than owned, is delivered to us over platforms we don’t control (and which some of our less-technically-skilled patrons struggle to access), and is difficult to make discoverable through our existing systems. Join us for this panel discussion to talk about the issues of modern e-resource selection and access processes, share your challenges and hear solutions and suggestions from our practitioners.

Core Competency: Collection Management
Sponsor: Technical Services Division

 

Fostering Library Connections 2.0: How Libraries Can Better Serve Foster Care Families and Youth
4:15 – 5:15 p.m.
Room 235
Track: Community Engagement
Presenter: Kristin Wilson, Loudonville Public Library

Learn how the Loudonville Public Library and others around the country have served the foster care community with fine free student cards, donation drives for Job and Family Services, adulting classes, community baby showers, and more. This session will also cover the new incentives Governor DeWine recently introduced and and how libraries can better partner with community groups that are receiving state funds. In addition, this session will discuss a new community-wide program in Loudonville to deal with the opioid epidemic and how it is impacting students in the area.

Core Competency: Library Advocacy
Sponsor: Teen Services Division

 

Passing Your Levy with New, Emerging Campaign Technologies
4:15 – 5:15 p.m.
Room 251
Track: Public Relations
Presenters: Shea McMahon, SHP and George Needham, Delaware County District Library (DCDL)

In passing Delaware County District Library’s November 2018 levy renewal, our campaign team used a handful of new, exciting technologies to share the value of our levy with our community and voting public. In our strategic campaign plan, we employed advanced voter mapping software, participation history trend data, mobile-phone volunteer walking lists and hyper-targeted Facebook advertising, allowing us to maximize our limited budget and volunteers’ time while ensuring that our messages were being heard by the right audience. These strategies are scalable to budgets and efforts of all sizes and can help make the sometimes scary and intimidating task of passing a levy clearer and more attainable. During this session, you will learn about DCDL’s strategies and best practices for structuring and recruiting your campaign team, organizing and creating a budget, creating a communication strategy and enacting that strategy with emerging technologies at the core to make your efforts more effective and efficient.

Core Competency: Fundraising
Sponsor: Program Committee

 

Meeting the Need for Recovery
4:15 – 5:15 p.m.
Room 237
Track: Programming and Information Services
Presenter: Maggie Rose, Twinsburg Public Library

Addiction is no secret anymore. Some libraries have even trained staff on how to administer Narcan. What can libraries really do to help their patrons with this struggle? Are books, websites and referrals to other support group meetings enough? Whether or not you can see the effects of addiction in your community a recovery support meeting might be part of the solution. Why not deliver on-demand service? Twinsburg Public Library has had success talking with our patrons about addiction and supporting them on their journey. Learn how libraries can affordably implement a science-based addiction recovery support group that meets the needs of your community.

Core Competency: Patron Awareness
Sponsor: Reference and Information Services Division

 

The Reader is Female: Recommending Graphic Novels to Women and Girls
4:15 – 5:15 p.m.
Room 252
Track: Readers’ Advisory
Presenter: Christine Pyles, Euclid Public Library

Graphic novel and comic readership has changed drastically in the last ten years. Marvel announced in 2016 that 40% of its readers were female and NPR reported in 2017 that the largest growing segment of comics and graphic novel readers are women aged 17-33. This number continues to increase. So, how do you purchase books to attract women and girl readers? What do you recommend to a girl who wants to start reading comics? How do you help when you’re not a reader of comics yourself? During this session, Christine Pyles, Youth Services Manager, Euclid Public Library, will provide an overview of popular titles and authors for girls and women readers of all ages, a feminist comic primer, and resources to use to find the best titles.

Core Competency: Readers’ Advisory
Sponsor: Adult Services Division

 

Building a Bridge to Kindergarten
4:15 – 5:15 p.m.
Room 238
Track: Youth Services
Presenters: Rachelle Shells and Caitlin Snyder, Public Library of Cincinnati and Hamilton County

Parents are a child’s first teacher but public libraries are often a child’s first contact with a structured learning environment. The Public Library of Cincinnati and Hamilton County developed KinderBridge, a Kindergarten Readiness storytime, where children can both explore concepts at their own pace and interact with others to strengthen socio-emotional skills as they learn through play. Parents can easily replicate many of the activities at home. This presentation will focus on the program format and reusable kits shared between branches. These storytimes and kits are used at large and small branches and can be scaled for any size library to fit their needs and budgets.

Core Competency: Programming
Sponsor: Children’s Services Division

 

New Member/First-Time Convention Attendee Meet and Greet
5:15- 5:30 p.m.
Exhibit Hall
The OLC Membership Committee invites all new OLC members and first-time Convention and Expo attendees to a special gathering outside the Exhibit Hall.

Exhibit Hall Ribbon-Cutting and Grand Opening Reception
Sponsored by Midwest Tape and hoopla
5:30 p.m. – 7:30 p.m.
Exhibit Hall
Enjoy exclusive exhibit viewing time as the Exhibit Hall officially opens at 5:30 p.m. Explore the region’s largest marketplace of products and services for libraries. Enjoy food, refreshments and entertainment.

Board Game Gallery
9:00-11:00 p.m.
Room 260-261
Enjoy a laid-back evening with friends, board games, some snacks and a whole lot of laughs.

Buckeye Battledecks!
Sponsored by the SEBO Group
9:00 – 11:00 p.m.
Room 263-264

Come enjoy the thrill of victory and the hilarity of defeat! Back by popular demand, Buckeye Battledecks is a test of nerves and the ultimate challenge for a public speaker (or someone who just likes to talk). Contestants attempt to deliver a presentation on the fly using a set of random, never-before-seen (and often hilarious) PowerPoint slides. Judging is based on the ability to create a “coherent” presentation that incorporates slide content smoothly, gets laughs, generates audience participation, and successfully covers all of the slides on time. Have fun with your colleagues from around the state and see who will be crowned the 2019 Buckeye Battledecks Champion! Event includes hors d’oeuvres and refreshments. There will be a cash bar.